Orders will normally be dispatched same day if ordered before 12pm, otherwise next working day following the receipt of your order. There is no minimum to buy. Tamada Pty Ltd currently uses Fastway couriers. Delivery fees are calculated according to postcode using schedule of fees provided by our courier company. If you have not recieved your order you must notify us within 7days of estimated delivery time outlined below. If we do not receive a notification of lost/undelivered parcel from the customer within 20 days of shipping your order, we do not hold any responsibility for your order being lost. That’s because our insurance will no longer cover your order and we will not refund any part of your order and will not provide a replacement.
Same day or next day FREE delivery on all orders over $120, otherwise $10. You can also come and collect your order from our warehouse. Please call us prior to coming as we operate by appointment. For same day delivery please call us or leave “same day” note in comments. Orders must be submitted by 10am to be delivered same day. Orders placed after 12 pm AEST will be delivered on the following day. We will always try to accommodate your needs so if you need a special delivery outside those times on a short notice please call us and we will do our best to accommodate. We can also arrange weekend appointments, so please call us.
Please be advised we accept no responsibility for delays by our Courier company. We cannot guarantee delivery times or dates as this is outside of our control. Times provided above should be used as a guide only.