TAMADA is committed as always to providing an efficient and friendly delivery service of our wines and spirits whilst ensuring the well being & safety of our customers and staff. This core value guides us as we face the difficult challenge of responding to the coronavirus (COVID-19). We continue to utilize our third party logistics companies in fulfilling our orders who have implemented a number of new practices to minimize the risk of infection. Rest assured that your orders are still being processed and delivered as per conditions outlined below and our business is here to serve you. We are proud to be providing our products and support all over Australia and we will continue to do our best to serve your communities during this difficult time. Please follow the government advise and keep safe.
Orders will normally be dispatched same day if ordered before 12pm, otherwise next working day following the receipt of your order. There is no minimum to buy. Tamada Pty Ltd currently uses Fastway couriers. Delivery fees are calculated according to postcode using schedule of fees provided by our courier company. If you have not recieved your order you must notify us within 7days of estimated delivery time outlined below. If we do not receive a notification of lost/undelivered parcel from the customer within 20 days of shipping your order, we do not hold any responsibility for your order being lost. That’s because our insurance will no longer cover your order and we will not refund any part of your order and will not provide a replacement.
Sydney Metro
Same day or next day FREE delivery on all orders over $150, otherwise $10. You can also come and collect your order from our warehouse. We cannot guarantee same day delivery unless it’s within 15km of our warehouse. Orders placed after 12 pm AEST will be dispatched on the following day. We will always try to accommodate your needs so if you need a special delivery outside those times on a short notice please call us and we will do our best to accommodate. We can also arrange weekend appointments, so please call us.
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Local NSW: Newcastle, Wollongong, Orange, Central Coast, Southern Tablelands, Blue Mountains, Gosford, Erina, Wyong, Nowra, Kiama, Hunter Valley . Takes 1-2 working days. – $12.50 delivery. Free if you spend over $250.
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INTERSTATE
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ACT: Canberra - $13.85 delivery. Free if you spend over $250 (1-2 Business Days)
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Victoria: Melbourne, Albury, Wodonga, Bendigo, Geelong and more – $13.85 or free over $250. (Takes 1-2 working days).
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Queensland: Brisbane, Gold Coast, Toowoomba, Coffs Harbor, Sunshine Coast, Mackay, Maryborough, Bundaberg, Gladstone, Rockhampton (1-2 working days). – $13.85 delivery or free over $250.
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Cairns, Townsville – $13.85 or free over $250 (3-5 working days)
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WA: Perth Deliveries are $13.85/$16 or free over $250 (7-10 working days).
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SA: Adelaide – $13.85 or free over $250 (1-2 working days)
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TAS: Hobart, Launceston – $13.85 or free over $250 (3-4 working days)
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Please be advised we accept no responsibility for delays by our Courier company. We cannot guarantee delivery times or dates as this is outside of our control. Times provided above should be used as a guide only.
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Order Terms: By placing an order via this website, you make an offer to us to purchase the products you have selected based on these Terms & Conditions. Tamada Pty Ltd (Tamada) reserves the right to accept or reject your offer for any reason, including, but without limitation, the unavailability of any product, an error in the price or the product description posted on this website, an error in your order or a failure in your payment. If we cannot accept or process your order after payment is received, we will contact you by email or telephone.
